Terms and Conditions

Last updated: June 24, 2026 The costa-iberica.com website is operated by:
  • Costa Ibérica – Madeira & Derivados, S.A.
  • Trade name: Costa Ibérica
  • NIPC: 501257764
  • Commercial registration: registered with the Viseu Commercial Registry Office
  • Address: Vila Garcia, 3530-077 Fornos de Maceira Dão, Mangualde
  • Email: info@costa-iberica.com
  • Phone: 232 619 450 (cost of a call to a national landline)

Purpose

These Terms and Conditions govern access to, navigation of, and use of the costa-iberica.com website. The website is institutional and informational in nature, intended to present the company, its services, its portfolio, and its contact information, as well as to receive contact requests, quote requests, and applications.

No Online Store

This website is not an online store and does not offer a purchasing system, shopping cart, payment system, or automatic service ordering. Submitting orders through the website does not, in and of itself, constitute contractual acceptance, award of a contract, a binding order, or the automatic formation of a contract. Any provision of services by Costa Ibérica will always be subject to prior review, contact between the parties, and, where applicable, a proposal, quote, or specific contractual document.

Use of the Website

The user agrees to use the website lawfully, responsibly, and in accordance with applicable law. The following, in particular, are prohibited:
  • using the website for unlawful, abusive, offensive, or fraudulent purposes;
  • attempting to access restricted areas, servers, or systems of Costa Ibérica without authorization;
  • introducing viruses, malware, malicious scripts, or any other means likely to compromise the security or operation of the website;
  • using the forms to send false, abusive, misleading, or spam messages.

Information Provided

Costa Ibérica strives to ensure that the information provided on this website is accurate, up-to-date, and useful. However, it does not guarantee that all content is always complete, accurate, up-to-date, or free of errors. The information contained on the website is provided for general informational and commercial purposes only and does not replace the need for direct confirmation from Costa Ibérica whenever a specific proposal, quote, specific terms of service, or operational availability is involved.

Contact, Quote, and Recruitment Requests

The forms available on the website are intended solely to facilitate contact with Costa Ibérica. Submitting a form does not guarantee an immediate response, acceptance of a proposal, acceptance of an application, or the contracting of any service. Costa Ibérica reserves the right not to act on requests that are manifestly abusive, incomplete, false, or inconsistent with its business activities.

Intellectual Property

All content on this website, including text, images, photographs, graphic elements, logos, trademarks, design, structure, and other content, unless otherwise indicated, belongs to Costa Ibérica or is used with legitimate authorization. The reproduction, distribution, modification, public communication, or any other form of use of the website’s content is prohibited without prior written authorization from Costa Ibérica, except in cases permitted by law.

Links to Third-Party Websites

The website may contain links to third-party websites, including social media sites or external platforms. Costa Ibérica does not control nor assume responsibility for the content, policies, practices, or operation of these websites.

Data Protection and Cookies

Use of the website may involve the processing of personal data, in accordance with the Privacy and Cookies Policy available on the website.

Consumer Complaints and Dispute Resolution

In the event of a complaint, the user may contact Costa Ibérica via email at info@costa-iberica.com or use the online Complaints Form available on the website. In the event of a dispute, the consumer may turn to an Alternative Dispute Resolution (ADR) entity. Under the terms of Law No. 144/2015, of September 8, in the event of a dispute, consumers may turn to a Consumer Dispute Arbitration Center. In Portugal, the following entities are available: The complete list of recognized RAL entities in Portugal is available at www.consumidor.gov.pt. For e-commerce disputes, consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu.

Changes

Costa Ibérica reserves the right to change, update, or remove, at any time and without prior notice, content from the website, as well as these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by Portuguese law. In the event of a dispute, Portuguese law shall apply, without prejudice to any mandatory consumer protection provisions that may be applicable.