Last updated: June 26, 2026
This Privacy and Cookies Policy explains how
Costa Ibérica – Madeira & Derivados, S.A., with NIPC
501257764, collects, uses, stores, and protects the personal data of users of the
costa-iberica.com website, as well as the rights to which they are entitled under applicable law.
Data Controller
The entity responsible for processing the personal data collected through the website is:
- Costa Ibérica – Madeira & Derivados, S.A.
- Trade name: Costa Ibérica
- NIPC: 501257764
- Commercial registration: registered with the Viseu Commercial Registry
- Address: Vila Garcia, 3530-077 Fornos de Maceira Dão, Mangualde
- Email: info@costa-iberica.com
- Phone: 232 619 450 (cost of a call to a national landline)
If you have any questions regarding this Policy or the processing of your personal data, you can contact us using the contact information provided above.
Personal Data We May Collect
Depending on your interaction with the website, Costa Ibérica may collect and process the following categories of personal data:
- name;
- email address;
- phone number or contact information;
- city;
- content of messages sent via the website’s forms;
- information submitted in quote requests;
- information submitted in job applications or recruitment inquiries;
- technical browsing data, including IP address, device type, browser, and technical logs associated with website usage;
- data collected through strictly necessary cookies and, if used, other cookies subject to consent.
How We Collect Data
Personal data may be collected when the user:
- fills out and submits contact forms;
- requests a quote;
- submits an application through the “Careers” page;
- communicates with Costa Ibérica by email or phone;
- browses the website;
- accepts, when applicable, the use of cookies that are not strictly necessary.
Purposes of Data Processing
Costa Ibérica processes personal data for the following purposes:
- to respond to contact requests, inquiries, and requests for quotes;
- to manage communications with customers, potential customers, and applicants;
- to review applications and conduct recruitment processes;
- to ensure the operation, security, and technical management of the website;
- to comply with legal, regulatory, tax, or administrative obligations;
- to exercise or defend Costa Ibérica’s rights in the event of a dispute.
Legal Basis
The processing of personal data is carried out based on the following grounds, as applicable:
- pre-contractual steps, when the user requests contact, a quote, or a proposal;
- performance of a contract, when a service agreement is entered into;
- compliance with legal obligations;
- Costa Ibérica’s legitimate interests, specifically regarding website management, security, responding to inquiries, and organizing the recruitment process;
- the data subject’s consent, whenever legally required, specifically for non-strictly necessary cookies, if used.
Sharing Data with Third Parties
Personal data may be disclosed to third parties that provide services to
Costa Ibérica, only to the extent strictly necessary, namely:
- website hosting and maintenance providers;
- technology and IT service providers;
- email and communications service providers;
- accounting, legal, or administrative consultants;
- public authorities, when there is a legal obligation or a legitimate request.
Costa Ibérica seeks to ensure that any third parties processing data on its behalf provide adequate guarantees of confidentiality and data protection.
International Data Transfers
Whenever a service provider is located outside the European Economic Area or uses infrastructure outside that area,
Costa Ibérica will seek to ensure that such transfers occur only with adequate safeguards and in accordance with legally permissible terms.
Data Retention
Costa Ibérica retains personal data only for the period necessary to fulfill the purposes for which it was collected and, where applicable, for the periods required by law.
In particular:
- data related to contact requests and quotes will be retained for the period necessary to manage the request and any subsequent commercial follow-up;
- data related to recruitment will be retained for the period necessary to review and close the respective application process, unless there is a legal obligation or the data subject’s consent for further retention;
- data necessary to comply with legal obligations may be retained for the legally applicable periods.
Security
Costa Ibérica implements appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access, or any other form of unlawful processing.
However, no transmission or storage system is completely secure; therefore,
Costa Ibérica cannot guarantee absolute security, although it does implement reasonable and appropriate protective measures.
Data Subjects’ Rights
Under applicable law, data subjects may exercise the following rights, where applicable:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw consent, when processing is based on that ground, without affecting the lawfulness of processing carried out prior to such withdrawal.
You may request to exercise these rights by emailing
info@costa-iberica.com
If you believe that the processing of your personal data violates the law, you may also file a complaint with the
National Data Protection Commission (CNPD).
Cookies
The
costa-iberica.com website uses cookies that are strictly necessary for its operation, security, navigation, and the management of cookie preferences.
Strictly necessary cookies do not require prior consent, as they are essential for the basic functioning of the website.
Should analytical, functional, marketing, or third-party cookies that are not strictly necessary be implemented, their use will be subject to the user’s prior, free, specific, and informed consent, through the cookie management mechanism provided on the website.
You may, at any time, configure or block cookies through your browser, although certain website features may be limited as a result.
Changes to This Policy
Costa Ibérica reserves the right to update this Privacy and Cookies Policy at any time. Any changes will be published on this page, along with the respective update date.